COVID-19 UPDATES

The Mattoon Area YMCA and Neal Center YMCA are temporarily closed in accordance with the guidelines from elected officials, public health authorities, and local school districts as the Coronavirus (COVID-19) circumstances unfold locally, nationally and internationally.  We will continue to monitor the situation and plan to reopen in phases beginning in  June 2020. Please be advised that this is an evolving situation and plans may change. Please check back frequently for the most current information.

MEMBERSHIP

Our members have the following options during this crisis:

  • STAY WITH US & MAKE AN IMPACT – Your loyalty during this crisis will allow us provide the same benefits, programs, and classes you’re used to enjoying at your Y when we reopen. It also allows us to continue to pay our employees throughout the closure.
  • PRESS THE PAUSE BUTTON – If you are not able to stay with us as an active member at this time, you can put your membership on hold at no cost. After the 30 day hold, your membership will resume at it’s regular cost.
  • STAY VIRTUALLY CONNECTED – Enjoy workouts with our instructors, and wellness tips for your mind, body and soul on our Facebook page and our Wellness Group.
  • WORKOUT WITH Y360 – Enjoy dozens of workout videos for free through Y360.

Welcome Back!

Reopening Phase 1 Begins June 1st

The day we have waited and worked for since March is here! We are so excited to welcome our members back to our facilities. We’ve been carefully planning to reopen our facilities and reactivate key programs in the safest manner possible so you can access the services and support you miss and need the most. The way we’ll interact with each other will be different, but at the Y, you’ll always be able to connect with people, improve your health and wellness, nurture your children’s potential and help strengthen our community.

We’re following guidance for health and fitness centers from the Department of Commerce and Economic Opportunity (DCEO), health experts and local officials to determine the safest way to serve everyone in our community. We’re doing everything possible to ensure our facilities meet the highest standards for hygiene and safety, and we have modified our policies and programs to facilitate safe physical/social distancing practices. We have created a phased reopening plan that aligns with the state’s Restore Illinois plan.

Phase one began June 1st. Here’s what this phase looks like:

  • Only members who are participating in personal training and children who are pre-registered for summer camp will be allowed inside the facility. 
  • Strict social distancing and sanitation will take place in these groups.
  • Outdoor group exercise classes will be held with up to ten people.
  • Reservations will be required for these classes. See Facebook, our website or the app for information on how to make a reservation.
  • Virtual classes will still be available online through our Facebook page.

Phase 2 aligns with Phase 4 of Restore Illinois. We anticipate this stage will begin around June 29th. Here’s what this phase will look like:

  • Our hours will be modified to allow for expanded cleaning and sanitizing. Hours at Mattoon will be 5 a.m.-1 p.m. and 3 p.m.-8 p.m. Monday through Friday, 7 a.m.-5 p.m. on Saturday, and 12-4 p.m. on Sunday. Hours at Toledo will be 5 a.m.-8 p.m. Monday through Friday, 7 a.m.-5 p.m. on Saturday, and 12-4 p.m. on Sunday.
  • The number of people in the facility will be limited by the state. Staff will be monitoring check-ins to ensure that we do not exceed capacity.
  • Several safety measures have been put in place, including shields at the front desk, additional sanitizing stations, etc. 
  • Hand sanitizer stations will be available. Members are asked to sanitize their hands on a regular basis. We also encourage members to bring their own hand sanitizer.
  • While members are not required to wear masks, they are encouraged to do so. Staff will be wearing masks when they are interacting with members.

Wellness Center

  • Wellness Center will be open to members (no guest passes or Nationwide Membership usage)
  • No youth under age 10 will be allowed in the facility. Youth members ages 10-15 MUST be under DIRECT SUPERVISION by an adult at ALL times. Members age 16 and up can use the facilities unsupervised. 
  • Equipment in the Wellness Center will be limited so that members can stay six feet apart.
  • Members are asked not to spot other members when lifting weights.
  • Members will be asked to clean equipment before AND after usage. Staff will also be present in the Wellness Center in order to clean and sanitize equipment on a regular basis.

Group Fitness

  • We will resume a modified indoor group fitness schedule. Class sizes will be limited due to social distancing requirements.
  • We will continue to hold virtual group classes for those who would like to exercise from home.
  • Members are asked to bring their own exercise/yoga mats.

Gyms & Track

  • Bock Gym will be limited to use by summer camp and group fitness classes. Neal Gym will be available for use by members 10+ if they are accompanied by an adult at ALL times.
  • The track will be open, but members must maintain six feet of distance.
  • No equipment will be available for checkout at the Welcome Desk. You may bring your own sports equipment (basketballs, etc.) for usage by your family.
  • No pick-up games will be allowed. This includes basketball, soccer, pickleball, volleyball, tennis, etc.

Swimming Pool

  • At this time we are awaiting additional guidance from the Department of Commerce and Economic Opportunity (DCEO) as to whether we will be able to open our pool in some capacity during Phase 2.

Locker Rooms

  • Group and individual locker rooms will be open, however, all showers will be closed. 

Other Precautions

  • Lobby furniture and coffee station have been temporarily removed so that we can encourage social distancing and allow as many members as possible to access our facility.
  • Towel service will not be provided. Please bring your own towels.
  • Members are asked to limit workouts to one hour so that everyone has the opportunity to utilize the facility.
  • Water fountains will be closed, but bottle fillers will be available.

Phase 3 of our reopening plan will align with Phase 5 Restore Illinois. We anticipate that Phase 3 will begin in July. Here’s what Phase 3 will look like:

  • Pool will reopen for classes and lap swimming, with social distancing in place.
  • Group exercise class schedule, while still limited, will be expanded (based on financial resources, staffing availability and member needs).
  • Child Watch will reopen.
  • Guest passes and Nationwide Membership will resume.
  • All areas of our facilities will operate with modified hours in order to allow increased cleaning and sanitization. 
  • Program changes will be communicated separately.

As you know, these plans can change at any time, depending upon state and local health requirements. While we can’t predict how long the COVID-19 crisis will last, or whether it will be necessary to close facilities and programs again in the future, we are committed to doing whatever is necessary to ensure your safety. 

Please remember that all of this information is subject to change depending on regulations set forth by state agencies. We do not yet know the exact dates that Phases 2 and 3 will begin, so please follow us on Facebook and check your email for these announcements. We thank you for your patience and support as we work through these phases. We will keep you informed of any changes through Facebook, email, and the YMCA app. 

If you have any questions or concerns about these reopening phases, please call (217) 234-9494 in Mattoon from 10 a.m.-2 p.m. Monday through Friday or (217) 235-2500 in Toledo from 8 a.m.-5:30 p.m. Monday through Friday. We’re SO happy to welcome you back. Together, we’re a better us.

CONTACT US:

If you have questions about your membership, please contact Hannah Robinson, Membership Director, at hrobinson@nealcenterymca.org.

SUPPORT OUR COMMUNITY

Make a charitable contribution to Membership for All through our annual Member Campaign. The Coronavirus has created enormous uncertainty in every sector, but most of all for those with fewer resources. You can play a vital role in helping us meet needs and help Coles and Cumberland County residents to heal and recover when this crisis is over.  Click HERE to make a donation.

COMMUNITY STRONG

We deeply appreciate your understanding and patience as we navigate the challenging circumstances related to the Coronavirus. We want you to know that the Y is here for you and our community as we have been for the last 175 years.

Keeping your membership active will allow the Y to remain focused on our efforts to help keep the community strong during this pandemic. We are working diligently on plans and partnerships to provide needed programs and services including summer childcare and online health and fitness offerings.

HIRING & JOB APPLICATIONS

  • Although we are still accepting applications for current job openings, all interviews will be postponed or conducted via a digital platform until further notice.

FREQUENTLY ASKED QUESTIONS

Will I be refunded for my membership since the Y closed?

Currently, we are not automatically refunding memberships.  Your membership dues not only allow us to maintain our facility and pay our employees during the closure, but they help ensure that we can continue to provide the same programs, resources, and events that you’re used to when we reopen. The membership drafts will be pulled as scheduled unless a member asks the YMCA to put their membership on hold or terminate.  The YMCA is working to provide additional resources online and continues to develop programming to help serve our community.

Will I be charged for June?

Yes. If you are not able to stay with us as an active member at this time, you can put your membership on hold for 30, 60 or 90 days at no cost. After the selected time period, your membership will automatically resume at the standard rate.

What is happening with program registrations?  Do we get refunded?

Paid programming such as youth sports, swim lessons, Thai Combat, etc. are being cancelled or postponed based on their start date. The program director will be reaching out to registered participants to discuss registration options.  We are currently not issuing cash refunds.

More Information

For further information, please use the following links: