Position Summary:

Instructs group classes, provides excellent service to members in a safe, enjoyable, and positive environment that promotes member wellness and engagement in accordance with YMCA policies and procedures.

Essential Functions:

1. Leads group classes, as directed by the supervisor, to accomplish the YMCA mission and goals.
2. Conducts energizing, fun, safe, and educational classes.
3. Builds effective relationships with members; helps members connect with each other and the YMCA.
4. Maintains working knowledge of wellness and trends to provide effective information and support to members. Conveys information on aquatics programs and schedules, and as appropriate refers members and participants to other programs.
5. Keeps accurate class attendance records.
6. Follows all YMCA policies, rules, regulations and procedures; including emergency and safety procedure. Completes incident and accident reports as necessary.
7. Organizes and puts away needed class equipment. Reports damaged equipment.
8. Communicates any member communications and/or problems with Aquatic Director immediately.
9. Other duties as assigned.

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Position Summary:

Delivers excellent service to all members, guests, and program participants by greeting every person as they enter the facility, registering participants for membership and programs, accurately handling payment transactions, and promoting and providing information about programs and membership. 

Essential Functions:

1. Greet every member throughout the facility, preferably by name.
2. Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
3. Interviews and/or tours prospective members; sells memberships.
4. Builds relationships with members; helps members connect with one another and to the YMCA.
5. Registers members for programs and membership and accurately enters transactions using DAXKO computer system.
6. Handles and resolves membership concerns using positive can do attitude and exercising good judgment-making skills.
7. Informs supervisor of unusual situations or unresolved issues.
8. Prepares incident/accident reports per established Y risk management procedures.
9. Applies all YMCA policies dealing with member services. 
10. Attends staff meetings and stays up to date on all programs and events at or associated with the Y.
11. Distributes locker keys, towels, and sports equipment.
12. Conducts Aquatic/Locker Room checks.
13. Keeps lobby and Welcome Desk area clean and performs light housekeeping duties as needed.
14. Other duties as assigned.

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Position Summary:

Both morning and evening instructors for group classes.  Provides excellent service to members in a safe, enjoyable, and positive environment that promotes member wellness and engagement in accordance with YMCA policies and procedures.

Essential Functions:

1. Leads group classes, as directed by the supervisor, to accomplish the YMCA mission and goals.
2. Conducts energizing, fun, safe, and educational classes.
3. Builds effective relationships with members; helps members connect with each other and the YMCA.
4. Maintains working knowledge of wellness and trends to provide effective information and support to members.
5. Keeps accurate class attendance records.
6. Follows YMCA policies and procedures; responds to emergency situations.
7. Other duties as assigned.

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Position Summary:  

Responsible for cleaning the facility and maintaining equipment. Works with other staff to ensure smooth operation of the YMCA by providing quality member service through member, guest, and facility supervision. Responsible for the safety and wellness of all participants using the facility and grounds.  Hours available afternoons, weeknights and weekends.

Essential Functions:

1. Completes all duties listed on the daily cleaning and maintenance schedule.

• Duties include, but are not limited to: wet and dust mopping, dusting, trash removal, recycling, window washing, painting, vacuuming carpeted areas and walk off mats, laundering of towels, cleaning Wellness Center equipment & floors, clean all areas as directed
• Seasonal activities include: dealing with maintaining clean grounds, shoveling snow, and salting sidewalks

1. Interacts with members and potential members by conducting building tours and Wellness Center orientations.
2. Interacts with members and visitors to ensure YMCA building and property is secure during shift and report incidents and hazardous conditions to supervisor. 
3. Enforce YMCA Code of Conduct & Discipline Policy; completes accident/incident reports as needed.
4. Operates related motorized and non-motorized equipment including floor scrubber and power washer.
5. Uses MaintainX to record and report work orders as directed.
6. Set up furniture/equipment for programs, meetings, events, and rentals.
7. Completes Aquatic Quick Checks & Building Sweeps to maintain safe environment
8. Other duties as assigned.

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Position Summary:

Instructs group classes in mornings and evenings at Toledo location, provides excellent service to members in a safe, enjoyable, and positive environment that promotes member wellness and engagement in accordance with YMCA policies and procedures.

Essential Functions:

1. Leads group classes, as directed by the supervisor, to accomplish the YMCA mission and goals.
2. Conducts energizing, fun, safe, and educational classes.
3. Builds effective relationships with members; helps members connect with each other and the YMCA.
4. Maintains working knowledge of wellness and trends to provide effective information and support to members.
5. Keeps accurate class attendance records.
6. Follows YMCA policies and procedures; responds to emergency situations.
7. Other duties as assigned.

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Varies

Position Summary:

The Sports Official is responsible for the health, safety, and welfare of each child enrolled in the program. Must demonstrate leadership, show active participation and enthusiasm on the court or field while serving as a positive role model to all participants and other staff in accordance with the policies and procedures of the Mattoon Area Family YMCA. Sports include: Soccer, Basketball, Volleyball, Indoor Soccer. 

Essential Functions:

1. Possess the ability to model the YMCA core values: caring, honest, respect and responsibility. 
2. Provide customer service to fulfill the needs of the participants and the coaches as well as using teachable moments as often as possible during the course of the game as well as memorize to the “Youth Sports Pledge” and be able to present it on game day to the kids. 
3. Set up and tear down the necessary sports equipment needed for the game while maintain a clean and safe work site; assist custodial staff as needed to ensure a clean and safe environment. 
4. Read and understand the rules that have been developed for YMCA leagues as well as enforce the rules using a whistle and verbal communication. 
5. Provide direct supervision to program participants at all times and ensures a safe environment. If a hazardous situation occurs he or she acts swiftly to correct it while demonstrating professionalism in executing tasks. 
6. Understand and follow all safety rules and regulations including knowledge of emergency procedures and location of emergency equipment. Attend all in-service trainings and staff meetings. 
7. Prepare incident/accident reports accurately, consistently and in accordance with established timelines. Communicate to supervisor in writing, accident and discipline situations which require corrective actions. Seek guidance from supervisor in unusual circumstances. Adherence to all policies and procedures of the Mattoon Area Family YMCA. 
8. Maintain certifications listed under Certificates and Other Requirements. 
9.  Regular and timely adherence to respective schedule/meetings. 
10. All other duties as assigned by the Sr. Sports Director. 

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective and supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Position Summary:

Provides direct supervision to a group of children in a remote learning program and days out program. Provides a quality experience to children and parents that focuses on the YMCA core values: honesty, respect, responsibility, and caring. 

Essential Functions:

1. Supervises a group of children. Monitors children for social distancing, illness, and safety concerns.
2. Prepares and leads group activities, serves snack, and assists with remote learning.
3. Plans and implements program activities that are culturally relevant, developmentally appropriate and consistent with YMCA core values.
4. Adheres to program standards including safety and cleanliness standards. Maintain strict cleaning and sanitation schedule. 
5. Attends staff meetings and trainings.
6. Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention and emergencies.
7. Maintains positive relations and communication with youth, guardians, school personnel, supervisor, and staff.
8. Enforces appropriate safety regulations and emergency procedures. Strives to provide for the safety of each child in his/her care. Administers basic First Aid as needed.  
9. Applies appropriate behavior management techniques.
10. Performs other duties for the betterment of the program as needed or directed.

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Position Summary:

Morning shift 645am to 11am life guard.  Maintains safe swimming conditions in the pool, deck, and surrounding areas. Creates a safe and positive atmosphere that promotes member safety and engagement in accordance with YMCA policies and procedures.  

Essential Functions:

1. Maintains constant surveillance of the pool area.
2. Knows/review/practices all emergency procedures and responds to emergency situations immediately in accordance with YMCA policies and procedures. Completes related accident/incident reports as required.
3. Maintains effective relationships with the members, participants and other staff. 
4. Knows, understands, and consistently applies safety rules, policies and guidelines for the pool and aquatic area. 
5. Maintains accurate records as required by the YMCA and/or the state Health Department code.
6. Performs equipment checks and ensures appropriate equipment is available as needed.
7. Checks the pool for hazardous conditions when arriving.
8. Performs chemical testing at appropriate times of the day, as required, and takes appropriate action.
9. Attends all staff meetings and training as required.
10. Communicates any problems or member communications to Aquatic Director immediately.
11. Other duties as assigned.

YMCA Competencies (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. 

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.